When Erin Shockley, Westfield’s Hospitality and Volunteer Coordinator, sets a goal, bystanders have two choices; get on board or get out of the way. Erin has overcome obstacles that would have sunk an ordinary woman. When a difficult task comes along, she dives in and doesn’t stop until the job is completed. This goes for her role as mother to Paige, 18, and for her work for the City of Westfield. Her coworkers appreciate her boundless energy and ability to juggle multiple tasks and frequent last-minute changes in direction.
Erin is a born-and-bred Hoosier, raised in Hamilton County. She earned her bachelor’s degree from Indiana University in Sports Tourism Development. Erin loved playing softball and basketball as a kid, and has been a professional softball umpire for nine years. Ever the enthusiastic “team mom,” Erin passed her love of sports to Paige, who has played softball and basketball, and who will be graduating from Westfield High School this year.
As the first person to hold her position, which is part of Mayor Andy Cook’s Westfield Welcome initiative, Erin views her main job as creating opportunities so that Grand Park visitors leave with a smile on their face and can’t wait to come back. As part of this effort, she recruits, trains, and coordinates the volunteers who transport and direct the thousands of guests who come to Grand Park every weekend. She is also heading up the Grand Park Time Capsule project. Erin is a vital part of the “branding” of Grand Park and Westfield. Her dream is to grow the Westfield Welcome initiative into a full-service hospitality department.
Erin has the rare ability to hold herself to a high standard of excellence, while creating an atmosphere of acceptance, kindness, and appreciation for her volunteers. Ask any of them, and they’ll tell you that what they love about Erin is her concern for them and her tireless efforts to make sure they enjoy their positions as ambassadors for Westfield.
Written by: Myra Levine, Volunteer Coordinator